Shipping & Delivery
Shipping is FREE on all orders over $200 Australia wide. Orders under $200 as well as orders of sale items will incur a $15 shipping charge.
Orders will usually be processed within 1 business day (Monday - Friday).
Sydney deliveries usually only take 1 or 2 business days. Orders for most East Coast destinations and Melbourne, Brisbane and Adelaide should be received within 3 working days. Perth is 7 working days. Shipments to other areas within Australia should take approximately 2-5 working days. Some more remote locations could take up to 10 days.
Shipping times are estimates and we can't be held responsible if the items ordered won't arrive in time (e.g. before Christmas). We use Australia Post or Courier Services to get your order to you fast. Most deliveries require a signature on receipt, so please make sure you provide a delivery address that is attended during regular business hours.
In the unlikely event that we do not have the item you ordered in stock we will try to order it in for you. In this case we will contact you by e-mail or phone within 48 hours to advise you of the expected delay on your order, or to discuss alternatives.
Some items are shown as in stock on our website but you might see a note saying "2 Day Dispatch - Item warehoused off site" this means that the item is in stock but is not located at our shop. If you order one of these products we will get it delivered to you ASAP but there may be an additional 1 or 2 day delivery time while we wait for the product to be delivered to us. If you need something super fast it's always better to give us a call to make sure we can get it to you when you need it.